At Thefindal, we want to make sure you’re 100% happy with your DVDs. If for any reason you’re not, we’ve made our return process simple and hassle-free!

How Returns Work:

You have 30 days from the day your DVD arrives to initiate a return. No restocking fees here—just a smooth process! To get started, send an email to [email protected] requesting a return form. Once we receive your request, we’ll provide the return address and further instructions.

Refund Processing:

After we’ve received your returned item, we’ll process your refund within 10 business days. Easy, right? Your refund will go back to your original payment method, and you’ll be all set.

Damaged or Incorrect DVDs:

Oops, did you get a damaged or incorrect DVD? Don’t worry, we’ve got your back. If your order arrives in less-than-perfect condition, shoot us an email at [email protected] with a quick description and a photo. We’ll either send you a replacement or offer you a full refund—whichever you prefer!

Order Cancellations:

Changed your mind before your order ships? No problem! As long as your order hasn’t been shipped, you can cancel it by contacting us at [email protected] with your order details. We’ll confirm the cancellation and refund your payment.

Exchanges:

Need to swap a title? We can help! Simply follow the return steps, and once we receive your original DVD, we’ll ship the new one of your choice. Contact us at [email protected] to arrange the exchange.

At Thefindal, we make sure the refund and return process is as enjoyable as movie night itself. So sit back, relax, and shop with peace of mind.